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Special report on the Directeur de l’état civil
Expediting the transmission of death certificates, out of respect for citizens
Following numerous complaints received in 2024, the Protecteur du citoyen investigated the wainting times in the transmission of death certificates by the The Directeur de l’état civil.
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No. The Protecteur du citoyen cannot accept complaints about schools, whether they be public or private. Instead, you must contact the regional student ombudsman in your territory. The student ombudsman is responsible for handling complaints concerning, for example, inadequate behaviour by teaching staff or school principals or any situations involving bullying or violence.
To find out more, read our article Complaints in schools: new recourse for parents and students.
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Does your disclosure concern a childcare centre (CPE), a subsidized daycare centre or a home childcare coordinating office? You can make a disclosure to the Protecteur du citoyen.
If your disclosure concerns a private daycare centre, you must contact the Ministère de la Famille.